Frequently asked questions

To find the best frame shape, contrast your frame with your face shape: use angular frames such as square or rectangle for round faces to add definition, and rounded frames such as oval or round to soften square faces. Oval faces are versatile, while heart-shaped faces usually suit frames that balance a wider forehead, such as aviators or light-colored frames.

Key steps to choosing the right frame:

• Identify whether your face is round, square, oval, heart, or diamond.
• Round face: choose rectangular, square, or geometric frames to add structure.
• Square face: choose round, oval, or cat-eye frames to soften angles.
• Oval face: almost any shape works, but geometric or slightly wider frames offer balance.
• Heart face: choose frames wider at the bottom or light-colored frames.
• Diamond face: choose cat-eye or oval frames to highlight cheekbones.
• Warm skin tones suit gold, brown, or camel frames; cool tones suit black, silver, or blue.
• Frames should be slightly wider than the broadest part of your face.

It is not recommended that you adjust your glasses yourself, as excessive force or bending can break the frames or lenses.

Before shipping your glasses to you, we will adjust them based on standard fit. If your glasses do not sit on your face properly and you require further adjustments, we encourage you to visit our local optical store. We will adjust your glasses free of charge, as a courtesy.

• Clean your glasses using warm water and mild dish soap.
• Dry your glasses gently with a soft cotton towel or an eyeglasses cleaning cloth.
• A soft toothbrush can be used to clean around the nose pads. Be careful not to scuff the lenses.
• Avoid rough materials such as facial tissue or paper towels, as they may scratch frames or lenses.
• Avoid cleaners containing ammonia, such as Windex, or lotions, as these products may damage your lenses.

The ideal material for your lenses depends on your prescription.

Plastic lenses are recommended for light prescriptions, ranging from no correction to +/-1.75.

Polycarbonate lenses are 30% thinner and lighter than plastic and are recommended for prescriptions ranging from +/-2.00 to +/-4.00. Polycarbonate is also recommended for children under 18 and anyone with an active lifestyle due to its impact resistance. Rimless and semi-rimless frames also work best with polycarbonate lenses.

All of our lenses come with scratch-resistant coating, UV protection, and edge polish at no additional charge.

• UV protection is a clear coating that blocks harmful UV rays from reaching your eyes.
• Duraclear premium anti-reflective coating reduces glare on the front and back of your lenses, helps reduce eye strain, and is easy to clean. It comes with the Standard lens option.
• Digital Light Protection helps deflect a significant portion of harmful blue/violet light, helping your eyes feel fresher after long screen use. It also provides scratch-resistant and anti-glare properties and comes with the Premium lens option.
• Transitions Light Intelligent Lenses automatically lighten and darken to adjust to outdoor light conditions. This is ideal for people who do not want to switch between prescription eyeglasses and prescription sunglasses.

Single-vision means that you are either near sighted or far sighted, but not both. It refers to corrective prescription lenses that do not have multiple viewing zones, unlike bifocals or progressive lenses.

Yes, you can have one pair of glasses for both near and far vision. The most common options are progressive lenses with no visible line and bifocals with a visible line. These allow you to see distance, intermediate, and near distances without constantly switching glasses, correcting for myopia, hypermetropia, and presbyopia.

Bifocal lenses offer two different viewing zones: the top part is for distance and the lower part is for reading. These zones are divided by a visible line.

Progressive lenses are no-line bifocals. Instead of only two viewing zones, they offer many focal points by smoothly transitioning from distance vision to intermediate and near vision. Progressive lenses provide more natural vision and are typically recommended over bifocals.

First-time progressive lens wearers often need time to get used to them. Your eyes and brain have to learn to adjust to the different corrective powers within the lenses. You may need a week or so to adjust.

If you continue to have vision problems after that time, please contact your eye doctor to double-check the prescription. If the prescription is accurate, it may be a matter of adjusting your glasses so that the frames sit in the correct position on your face.

Prescription sunglasses are designed for people who require corrective lenses and also want protection from sunlight. They include your specific vision correction in the lenses, allowing you to see clearly outdoors without switching between glasses and sunglasses.

Non-prescription sunglasses, often called fashion sunglasses, are designed for people with perfect vision or those who wear contact lenses. They provide style, comfort, and eye protection without vision correction.

Yes, brille.store is an approved provider within major vision insurance companies. After placing your order, you can contact one of our agents by phone or email for further assistance.